Store Terms of Sale

1. Who You Are Buying From

Each BlackTieVIP Store is operated by an independent creator or seller (the "Seller"), whose name appears on the Store. When you buy from a Store, you are buying from that Seller. BlackTieVIP operates the marketplace, collects payment on the Seller's behalf, and helps with customer service.

Stores offer two kinds of items:

• Seller-shipped items, which the Seller makes or sources, and packs and ships themselves.
• BlackTieVIP-fulfilled items, which BlackTieVIP (or its supplier) produces and ships on the Seller's behalf.

Each product page and your order confirmation show which kind of item you are buying.

By browsing a Store, adding items to your cart or placing an order, you agree to these Terms of Sale and to the Store Privacy Notice.

2. No Account Needed; Age to Purchase

You do not need a BlackTieVIP account to shop. Stores are general-audience merchandise stores and do not require age verification to browse. To place an order, you must be at least 18 years old (or the age of majority where you live) and able to enter into a binding contract.

3. Products, Prices and Availability

• Sellers describe their own products. We and the Sellers try to make descriptions, images and prices accurate, but colours and sizing may vary slightly and errors can happen. If an error is found in an order you placed, we or the Seller will contact you, and you can confirm the order at the correct price or cancel it for a full refund.
• All prices are in U.S. dollars, including for buyers in Canada.
• Prices can change at any time until you place your order. The price in your cart is recalculated each time you view it.
• Adding an item to your cart does not reserve it. Items can sell out, or be removed by the Seller or BlackTieVIP, before you check out.

4. Your Cart

Your cart holds items from any number of Stores and is saved in your browser for 30 days after your last visit. If you are signed in to a BlackTieVIP account, your cart is also saved to your account. At checkout, items from different Stores become separate orders, one for each Store. Each order is shipped separately and has its own shipping charge.

5. Placing an Order and Payment

This section takes effect when checkout becomes available.

Your order is an offer to buy the items in it. The contract is formed when payment is authorised and we send your order confirmation email. We or the Seller may decline or cancel an order before shipment, for example if an item is unavailable, a price error is found, or fraud is suspected. In that case you will be refunded in full.

Payment is handled by our payment processor. Neither BlackTieVIP nor the Seller sees or stores your full card details.

6. Shipping

• Destinations: Stores currently ship only to addresses in the United States and Canada. Some items may not be available for shipment to Canada; the Store tells you when this is the case.
• Shipping charges: each Store sets its own shipping charges. BlackTieVIP sets shipping charges for BlackTieVIP-fulfilled items. Charges are shown in your cart before you check out.
• Free shipping: a Store may offer free shipping when your order from that Store reaches a stated amount. The amount applies to items from that Store only, and when it is met no shipping is charged for that Store's order.
• Handling and tracking: items normally ship within five (5) business days unless the product page says otherwise. When your items ship, we email you the carrier and tracking number. Shipping carriers used are USPS, UPS, FedEx and DHL.
• Delivery: delivery times are estimates and are not guaranteed. Title to and risk of loss for an item pass to you when the item is delivered to the shipping address you gave.

Orders shipped to Canada

Orders to Canada are shipped from the United States. Your carrier or the Canada Border Services Agency may charge import duties, GST/HST, provincial sales tax and brokerage fees on delivery. These charges are not included in the prices or shipping charges shown in the Store, and you are responsible for paying them. If you refuse a delivery because of these charges, the cost of return shipping may be deducted from any refund.

7. Taxes

During the beta, sales tax is not calculated or charged. When checkout opens, applicable sales or similar taxes may be added to your order and shown before you pay.

8. Returns, Refunds and Problems With an Order

Each Store publishes its own returns policy on its Policies page, and that policy applies to its Seller-shipped items. Whatever a Store's policy says, you are entitled to a refund or replacement if an item:

• does not arrive;
• arrives damaged or defective; or
• is materially different from its description.

To claim, contact us at support@blacktievip.tv within thirty (30) days of the expected delivery date, with your order number and, where relevant, photographs. BlackTieVIP handles claims for BlackTieVIP-fulfilled items directly and forwards claims for Seller-shipped items to the Seller. If a Seller does not resolve a valid claim, BlackTieVIP may resolve it.

Approved refunds are made to the original payment method. Nothing in these Terms limits any right to a refund, repair or replacement that you have under the consumer protection laws of your state or province.

9. What the Seller Receives About You

If your order includes an item the Seller ships, the Seller receives your name, email address, telephone number and shipping address so they can ship it and help you with your order. If BlackTieVIP ships your entire order, the Seller receives only your name, city and state or province. Sellers may use your information only to fulfil and support your order, and may not use it for marketing. Full details are in the Store Privacy Notice.

10. Store Content and Reporting Items

Sellers create their own Store content. Stores must be suitable for a general audience. BlackTieVIP does not permit items that depict or resemble human anatomy, sexually explicit material, or other prohibited items. If you see an item or content that breaks these rules, please use the "Report this item" link on the product page or email support@blacktievip.tv. BlackTieVIP may remove any item or Store at any time.

11. Acceptable Use

You must not misuse the Stores. For example, you must not:

• place fraudulent orders;
• submit false reports;
• scrape Stores or interfere with their operation; or
• resell items in breach of any stated purchase limit.

We may cancel orders and block access where we reasonably suspect misuse.

12. Disclaimers and Limitation of Liability

Except as stated in these Terms and to the extent permitted by law, Stores and items are provided without warranties beyond those the Seller gives and those implied by law that cannot be excluded.

To the fullest extent permitted by law:

• BlackTieVIP is not liable for indirect, incidental or consequential damages.
• BlackTieVIP's total liability for any order is limited to the amount you paid for that order.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the law of your state or province.

13. Governing Law

These Terms are governed by the laws of the State of New Mexico and applicable United States federal law. Disputes will be heard in the state or federal courts in Bernalillo County, New Mexico, except where the law of your state or province gives you the right to bring a claim where you live or requires that its consumer protection law apply.

14. Changes to These Terms

We may update these Terms from time to time. The version in effect when you place an order applies to that order. The version and effective date are shown at the top of this page.